Reparatur-form

Reparatur anmelden

Request professional service and repair for your CleanCube Pro, Classic or Mini directly from Steinemann Disinfection. Submit your device details, describe the issue and receive an indicative repair cost range immediately – including transparent pricing for diagnosis and all repair classes. Our Swiss service team reviews every request and gets back to you with shipping instructions, so your disinfection device is back in operation as quickly as possible.

    Service Request

    Customer & Device Information

    Reported Issue

    PermanentIntermittentDuring startupDuring operationDuring cycleUnknown

    Attachments

    Customer Preferences

    Only relevant if a repair is declined or not economical:

    Return device unrepairedDispose device after approvalRequest replacement quotation

    Shipping Confirmation

    Please confirm before shipping the device: *

    Tank emptiedRinsed with waterFully driedExterior cleanedSafely packed

    Suspected Issue (optional)

    Select what you suspect – this gives you an indicative price range below:

    Pump defectiveFan defectiveMainboard defectiveDisplay defectiveSensor issueLeakageHose / tubing damagedWiring / connector issueFirmware issueSoftware issueContaminationUnknown

    Service & Repair Pricing

    Service / Class

    Scope

    CHF / EUR / USD

    Inspection / Diagnosis

    Always applies

    299

    Class A

    Small repair

    399

    Class B

    Medium repair

    699

    Class C

    Major repair

    1099

    Class D

    Special quotation

    on request

    Class E

    Not economical

    no repair

    Prices apply to standard cases. Hidden damage or exceptional faults may require a revised quotation. Excl. VAT and transportation.

    Your indicative price range: select a suspected issue above

    This is an estimate only and not a price guarantee. The final repair class is determined after inspection of the device.