Privacy Policy
for the website and customers of Clean Service Group AG
With this privacy policy, we, Clean Service Group AG, based in Flawil, describe how we process your personal data when you use our website, purchase our products, use our services, otherwise contact us within the framework of a contract or communicate with us.
If you send us or disclose data about other people, such as family members, employees, work colleagues, etc., we assume that you are authorized to do so, that this data is correct and that we may process it as described here. By transmitting the data via third parties, you confirm this. Please also ensure that these third parties have been informed about this privacy policy.
Protecting your privacy is important to us. We will of course only process your data as permitted by Swiss data protection law.
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Who is responsible for processing your personal data?
Clean Service Group AG, Wilerstrasse 2180, 9230 Flawil is responsible for the data processing described in this privacy policy, unless otherwise communicated in the individual case.
If you have any questions about our handling of personal data or other data protection concerns, you can be reached at the following address: Clean Service Group AG, Philip Bischof, Wilerstrasse 2180, 9230 Flawil, privacy@steinemanngroup.com
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What personal data do we process for what purpose?
2.1 website
When you visit our web page, we edit the related access data (website visited, time of access, source/reference from which you came to the page, browser used, operating system used, IP address used) to enable the use of the website (connection establishment), ensure system security and stability, for the optimization of the Internet offering as well as for internal statistical purposes.
2.2 Sales process
When you enter the sales process with us, we will edit
· Salutation, first name, name, gender, date of birth
Address, email address, phone number and other contact details
· Information on titles and functions in the company from contact persons and representatives of our business partners
Payment information (e.g. deposited means of payment, bank details, billing address)
· Information on the use of our online platforms (e.g. whether you are registered in our webshop)
· Information on affinities and interests, language preferences, etc
· Information about your relationship with us (customer, visitor, supplier, etc.)
· Information about affiliated third parties (e.g. contact persons, recipients of services or representatives)
· Settings regarding receipt of advertising, subscribed newsletters, etc.
· Information on participation in competitions, events and sweepstakes
Date and time of registrations
for the following purposes: ensuring business activities and customer advice on site and in the back office, in particular initiating, managing and processing contractual relationships, for the collection of customer needs, for marketing activities and customer loyalty programs as well as to enforce legal claims arising from contracts (collection, court proceedings, etc.).
2.3 Marketing activities
We would like to make you attractive offers. We therefore process personal data for relationship maintenance and marketing purposes, e.g. to deliver written and electronic communications and offers to you and to carry out marketing campaigns.
Notices and offers can also be personalized to provide you with information that is likely to be of interest to you. For this purpose, we use master, contract, communication and transaction data in particular. These may include, for example, the following notifications and offers:
Newsletters, promotional emails and other electronic messages
· Advertising brochures, magazines and other printed matter
· Delivery of promotional vouchers and promotional codes
Invitations to events, competitions and contests
2.4 Supply Chain
When you contact us as a supplier or supplier, we process name, contact details, company and position for the following purposes: enabling business activities, communication in general (especially regarding product specifications and delivery status of products), ensuring order processing in general and to enforce legal claims arising from contracts.
2.5 recruitment
If you contact us via email or our recruitment platform and submit your CV and/or other documents that are useful for your application, we will process the personal data you submit for the following purposes: Evaluation and management of applications in order to examine suitability for advertised vacancies or possible future career opportunities.
2.6 Employment relationship
When you enter into an employment relationship with Clean Service Group AG, we process all personal data relevant to the implementation of the employment relationship in good faith, in particular contact details, information on civil status and family, source tax-relevant information, bank connections and any debt collection registers/or criminal records, etc. for the following purposes: ensuring the correct recording and implementation of the employment relationship, ensuring the correct social security subordination, processing tax subjects subject to source taxation, Processing of family allowances and payroll.
2.7 Flawil access to the area
When you enter the company premises with a vehicle, a short video will be recorded in which your face and/or vehicle registration number may be visible. This is done for the following purposes: ensuring automated access to the area for authorized persons and for security reasons. The video recordings are automatically deleted after one (1) week.
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Who do we disclose your personal information to?
We do not share personal data with third parties without the consent of the data subject, except in connection with the processing of orders placed or orders given to us or for the purposes described in this privacy policy. For example, we can involve external consultants, domestic and foreign experts, experts and other external support persons for these purposes, as long as we consider this useful or necessary. In particular, information may also be passed on to public authorities in the context of the processing of contracts.
We may also share personal data with order data processors, in particular IT service providers and other providers who provide IT applications (e.g. collaboration platforms) or provide support and other services for the purposes listed in this privacy policy on our behalf.
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Does your personal data go abroad?
In connection with the processing of your order, your order or for the purposes described in this privacy policy, we also disclose data to entities that are not only located in Switzerland. Such transfer abroad arises in particular in the case of foreign service providers or in the case of communication with authorities or other bodies abroad in accordance with the contract. Their data can therefore be processed both in Switzerland and in other European countries, depending on the context.
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What rights do you have?
Persons about whom we process data have the right to request information about the data processed about them and their correction or deletion.
To the extent that our processing is based on consent, those affected have the right to withdraw this consent at any time with effect for the future.
For the exercise of such rights, the persons concerned may contact the address mentioned in paragraph 1 above. We will process these requests in accordance with Swiss data protection law and can also reject them or only fulfill them to a limited extent in accordance with legal regulations.
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Cookies are cookies that allow us to collect your cookies and provide you with the best possible browsing experience
We use cookies on our website. These are small text files that are placed on your device.
We use such cookies to ensure the proper functioning of the website and, in places, to monitor the use of our website and determine your preferences (e.g. so that we can present the website to you in the language you choose).
Most browsers are preset to automatically accept cookies. You can disable these by disabling cookies in your browser settings.
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Can this privacy policy be changed?
It may be necessary to make adjustments to this Privacy Statement from time to time, for example, if the law or the way we process personal data changes. In this case, we will inform you of the change in an appropriate form (e.g. B. by publishing on our website or by emailing you) and the new version becomes binding upon publication on our website.
Version January 2025